Reporting Technical Issues: Provider Support Channels

Last updated: May 28, 2026

When you or your staff encounter technical issues with the Amissa platform, here are the fastest ways to get help.

Support Channels

Email: Contact our support team directly at support@amissa.com.
In-app chat: Use the support chat available from your provider dashboard.

Support Hours

Support is available Monday–Friday, 9 AM–6 PM ET.

Directing Patients with Technical Issues

If a patient contacts your practice about an Amissa technical issue, you can direct them to the same Help Center or have them email support@amissa.com. For urgent patient-facing issues, you can also escalate through your provider dashboard.